Citrix products are subject to the export jurisdiction of the U.S. Department of Commerce Bureau of Industry and Security (BIS), which administers the Export Administration Regulations (EAR). For additional information regarding export control requirements and restrictions, please consult the EAR.
Please note that this website is intended only for general reference purposes, and should not be construed as legal advice concerning U.S. export control laws and regulations. Depending on the end use and end users, U.S. laws and regulations may impose restrictions in addition to those specified below.
Terms Used in the Product Export Classifications Matrix
The Export Control Classification Number identifies the relevant category and paragraph of the Commerce Control List (CCL). The ECCN designates the level of control for an item. Citrix products are typically classified under the following ECCNs:
Most Citrix products utilize a "license exception, as defined in the EAR. In particular, certain Citrix products may be exported using License Exception ENC. The designation "NLR" indicates a product for which no license is required for export to most countries.
Products exported under License Exception ENC may generally be classified as restricted or unrestricted depending on the classification of the product.
Following a review by BIS, certain encryption products containing strong encryption that are mass marketed may be exported without a license (i.e., NLR) under ECCN 5D992. Citrix products qualifying for mass market treatment are indicated in the table below.
Certain items that incorporate encryption but that are not primarily useful for computing, communications, networking, or information security may be self-classified under the EARs ancillary cryptography provision. See 15 C.F.R. 740.17(b)(4). Citrix products that qualify as ancillary cryptography items are indicated below.
The Commodity Classification Automated Tracking System is a reference number assigned by BIS to identify each product that it has reviewed and classified.
For items classified ENC, all exports or re-exports of these products must be reported to BIS Biannually including item description, model and part number, country of ultimate destination, end-user name and address and e-mail address. Report will include transfers, exports and re-exports during the six month time period spanning January 1 through June 30 and July 1 through December 31. Reports for the period ending June 30 must be received by BIS and the ENC Encryption Request Coordinator (Ft. Meade, MD) no later than August 1. Reports for the period ending December 31 must be received by BIS and the ENC Encryption Request Coordinator (Ft. Meade, MD) no later than February 1.
Reports may be sent via e-mail with the subject line reading (ENC Report) to BIS at crypt@bis.doc.gov and the ENC Encryption Request Coordinator at enc@NSA.gov. Floppy disk or CDs can be sent via mail to:
DEPARTMENT OF COMMERCE - BUREAU OF INDUSTRY AND SECURITY
OFFICE OF NATIONAL SECURITY AND TECHNOLOGY TRANSFER CONTROLS
14TH STREET AND PENNSYLVANIA AVE., NW
ROOM 2705
WASHINGTON, DC 20230
ATTN: ENCRYPTION REPORTS
and:
ENC ENCRYPTION REQUEST COORDINATOR
9800 SAVAGE ROAD
SUITE 6940
FT. MEADE
MD 20755-6000
This portion of the site provides information on the export control status of Citrix products.
NOTE: This information is subject to change based on BIS guidance and is not intended as legal advice.
| Products | ECCN | License Exception |
Restricted/ Unrestricted |
CCATS | Classification Date |
| Access Gateway Enterprise MPX 5500 series | 5A002A.1 5D002C.1 |
ENC | Restricted | G073224 | 03-Jun-09 |
| Access Gateway 4.6, Standard and Advanced | 5A002A.1 5D002C.1 |
ENC | Restricted | G069237 | 05-Feb-09 |
| Access Gateway VPX | 5D002(c.1) | ENC | Restricted | G082108 | 22-Jul-10 |
| Products | ECCN | License Exception |
Restricted/ Unrestricted |
CCATS | Classification Date |
| AppDNA (All Versions since 2011) | 5D992 | NLR | N/A | ERN R100002 | 01-May-13 |
| Products | ECCN | License Exception |
Restricted/ Unrestricted |
CCATS | Classification Date |
| Application Firewall 7000 and 12000 series | 5A002(a.1) 5D002(c.1) |
ENC | Restricted | G073224 | 03-Jun-09 |
| Application Firewall | 5A002(a.1) 5D002(c.1) |
ENC | Restricted | G059280 | 19-Nov-07 |
| Application Firewall (Teros) | 5A002(a.1) | ENC | Unrestricted | G045062 | 07-Jan-06 |
| Products | ECCN | License Exception |
Restricted/ Unrestricted |
CCATS | Classification Date |
| Branch Repeater software (Deployed on all Branch Repeater Hardware models) |
5D002C.1 | ENC | Unrestricted | G079189 | 15-Apr-10 |
| Branch Repeater Software Key | 5D002C.1 | ENC | Unrestricted | G079189 | 15-Apr-10 |
| Branch Repeater Encryption Key | 5D002C.1 | ENC | Restricted | G079189 | 15-Apr-10 |
| Branch Repeater VPX All levels and licenses | 5D002(c.1) | ENC | Unrestricted | G079189 | 15-Apr-10 |
| Products | ECCN | License Exception |
Restricted/ Unrestricted |
CCATS | Classification Date |
| CloudBridge software All versions (Deployed on all CloudBridge Hardware models) | 5D002C.1 | ENC | Unrestricted | G079189 | 15-Apr-10 |
| CloudBridge Software Key | 5D002C.1 | ENC | Unrestricted | G079189 | 15-Apr-10 |
| CloudBridge High Encryption Key | 5D002C.1 | ENC | Restricted | G079189 | 15-Apr-10 |
| CloudBridge VPX All |
5D002(c.1) | ENC | Unrestricted | G079189 | 15-Apr-10 |
| Products | ECCN | License Exception |
Restricted/ Unrestricted |
CCATS | Classification Date |
| CloudGateway (All versions since 2011) | 5D002C.1 | ENC | Unrestricted | ERN R100002 | 01-Mar-13 |
| Products | ECCN | License Exception |
Restricted/ Unrestricted |
CCATS | Classification Date |
| CloudPlatform (powered by Apache CloudStack ) | 5A002(a.1) | ENC | Restricted | G138979 | 19-Aug-11 |
| CloudPortal Services Manager | 5D002 |
ENC | Unrestricted | ERN R100002 | 20-Jun-11 |
| CloudPortal Business Manager | 5D002 | ENC | Unrestricted | ERN R100002 | 25-Apr-13 |
| Products | ECCN | License Exception |
Restricted/ Unrestricted |
CCATS | Classification Date |
| EdgeSight (All versions after 01-Jul-10) | 5D992(b.1) | NLR | N/A | ERN R100002 | 05-Jan-13 |
| EdgeSight for Endpoints (All versions after 01-Jul-10) | 5D992(b.1) | NLR | N/A | ERN R100002 | 05-Jan-13 |
| Products | ECCN | License Exception |
Restricted/ Unrestricted |
CCATS | Classification Date |
| GlodenGate | 5D002C.1 | ENC | Unrestricted | ERN R100002 | 05-Sep-11 |
| GlodenGate Source Code Version | 5D002A.1 | ENC | Restricted | G146454 | 15-Nov-12 |
| Products | ECCN | License Exception |
Restricted/ Unrestricted |
CCATS | Classification Date |
| GoToAssist (All versions and apps after July 2010) |
5D992 |
NLR | Mass Market | ERN R100002 | 01-Feb-13 |
| Products | ECCN | License Exception |
Restricted/ Unrestricted |
CCATS | Classification Date |
| GoToMeeting (All versions and apps after July 2010) | 5D992 |
NLR | Mass Market | ERN R100002 | 01-Feb-13 |
| Products | ECCN | License Exception |
Restricted/ Unrestricted |
CCATS | Classification Date |
| GoToMyPC (All versions After Feb. 2009) | 5D992C |
NLR | Mass Market | ERN R100002 | 01-Feb-13 |
| Products | ECCN | License Exception |
Restricted/ Unrestricted |
CCATS | Classification Date |
| GoToTraining (All versions and apps after July 2010) |
5D992 | NLR | Mass Market | ERN R100002 | 01-Feb-13 |
| Products | ECCN | License Exception |
Restricted/ Unrestricted |
CCATS | Classification Date |
| GoToWebinar (All versions and apps after July 2010) | 5D992C |
NLR | Mass Market | ERN R100002 | 01-Feb-13 |
| Products | ECCN | License Exception |
Restricted/ Unrestricted |
CCATS | Classification Date |
| ICA Client (All versions since 01-Jul-2010) | 5D992(c.1) | NLR | Mass Market | ERN R100002 | 24-Jul-10 |
| Products | ECCN | License Exception |
Restricted/ Unrestricted |
CCATS | Classification Date |
| NetScaler VPX OEM License Key (Models #OEM 1000, OEM 500, OEM 200, OEM 50, OEM10) | 5D002(c.1) | ENC | Unrestricted | G076495 | 11-Dec-09 |
| NetScaler VPX License Key (Models #1000, 500, 200, 50, 10, Developer and Express) Enables Full Functionality | 5D002(c.1) | ENC | Restricted | G076495 | 11-Dec-09 |
| NetScaler VPX Object Code (Models #1000, 500, 200, 50, 10, Developer and Express) | 5D002(c.1) | ENC | Unrestricted | G076495 | 11-Dec-09 |
| NetScaler 5000, 6000, 7000, 8000, 9000, 10000, 11000, 12000, 13000, 14000, 15000, 16000, 17000, 18000, 19000, 20000, 21000 and 22000 series units (001-999) all modes of operation (including FIPS models) | 5A002(a.1) 5D002(c.1) |
ENC | Restricted | G078168 | 06-Feb-10 |
| NetScaler High Encryption License (All levels) | 5D002(c.1) | ENC | Restricted | G078168 | 06-Feb-10 |
| NetScaler AppFirewall (All models and licenses) | 5A002(a.1) 5D002(c.1) |
ENC | Restricted | G078168 | 06-Feb-10 |
| Citrix CloudBridge on Netscaler VPX | 5A002(a.1) 5D002(c.1) |
ENC | Restricted | G078168 | 06-Feb-10 |
| NetScaler AppGateway (All models and licenses) | 5A002(a.1) 5D002(c.1) |
ENC | Restricted | G078168 | 06-Feb-10 |
| Products | ECCN | License Exception |
Restricted/ Unrestricted |
CCATS | Classification Date |
| Password Manager (All versions since 01-Jul-10) | 5D992(b.1) | NLR | N/A | ERN R100002 |
01-Apr-13 |
| Products | ECCN | License Exception |
Restricted/ Unrestricted |
CCATS | Classification Date |
| Podio all releases and versions |
5D992 | NLR | N/A | ERN R100002 | 16-Oct-12 |
| Products | ECCN | License Exception |
Restricted/ Unrestricted |
CCATS | Classification Date |
| Provisioning Server (All additions and versions since 01-Jul-10) | 5D992 | NLR | N/A | ERN R100002 |
16-Feb-13 |
| Products | ECCN | License Exception |
Restricted/ Unrestricted |
CCATS | Classification Date |
| Citrix Receiver (All versions and apps since 01-Jul-10) | 5D992C | NLR | Mass Market | ERN R100002 | 03-Feb-13 |
| Products | ECCN | License Exception |
Restricted/ Unrestricted |
CCATS | Classification Date |
| ShareFile Plugins (All versions) | 5D992 | NLR | Mass Market | ERN R100002 | 01-Oct-12 |
| ShareFile Storage Center | 5D002(c.1) | ENC | Unrestricted | ERN R100002 | 01-Oct-12 |
| Products | ECCN | License Exception |
Restricted/ Unrestricted |
CCATS | Classification Date |
| VDI-in-a-Box (All versions) |
5D992 | NLR | Mass Market | ERN R100002 | 20-Apr-13 |
| Products | ECCN | License Exception |
Restricted/ Unrestricted |
CCATS | Classification Date |
| Workflow Studio | 5D992(b.1) | NLR | N/A | N/A | N/A |
| Products | ECCN | License Exception |
Restricted/ Unrestricted |
CCATS | Classification Date |
| XenApp (All editions and versions since 01-Jul-2010) |
5D002(c.1) | ENC | Unrestricted | ERN R100002 | 20-Apr-13 |
| XenApp Fundamentals (All Editions and All Versions since 01-Jul-2010) | 5D992 |
NLR |
Mass Market | ERN R100002 | 2-Apr-13 |
| Products | ECCN | License Exception |
Restricted/ Unrestricted |
CCATS | Classification Date |
| XenClient XT (All releases) |
5D002 | ENC | Unrestricted | ERN R100002 | 16-Oct-12 |
| XenClient (All releases) |
5D992 | NLR | Mass Market | ERN R100002 | 20-Sep-12 |
| Products | ECCN | License Exception |
Restricted/ Unrestricted |
CCATS | Classification Date |
| XenDesktop 5.5 (All editions and releases since 01-Jul-10) | 5D002(c.1) | ENC | Unrestricted | ERN R100002 | 20-Apr-13 |
| Products | ECCN | License Exception |
Restricted/ Unrestricted |
CCATS | Classification Date |
| XenMobile MDM | 5D992(b.1) | NLR | N/A | ERN R100002 | 05-Feb-13 |
| XenMobile MDM with ZDM | 5D992(b.1) | NLR | N/A | ERN R100002 | 05-Feb-13 |
| XenMobile MDM (Cloud) | 5D992(b.1) | NLR | N/A | ERN R100002 | 05-Feb-13 |
| XenMobile Enterprise (Formerly Mobile Solutions Bundle) | 5D002 | ENC | Unrestricted | ERN R100002 | 25-Apr-13 |
| XenMobile App | 5D002 | ENC | Unrestricted | ERN R100002 | 25-Apr-13 |
| Worx Mobile Apps | 5D992(b.1) | NLR | N/A | ERN R100002 | 05-Feb-13 |
| Products | ECCN | License Exception |
Restricted/ Unrestricted |
CCATS | Classification Date |
| XenServer (All editions and versions) | 5D992 | NLR | Mass Market | ERN R100002 | 19-Aug-12 |
Note: For products self classified by Citrix using ERN R100002,the Classification Date reflects the most recent review.