Resources and Support

Access product-specific guides, videos, how-to-documents, support tools, license agreements and other resources for XenApp.

Access product-specific guides, videos, how-to-documents, support tools, license agreements and other resources for XenServer.

Access product-specific guides, videos, how-to-documents, support tools, license agreements and other resources for NetScaler ADC.

Access product-specific guides, videos, how-to-documents, support tools, license agreements and other resources for NetScaler Access Gateway.

Access product-specific guides, videos, how-to-documents, support tools, license agreements and other resources for NetScaler Branch Repeater.

This article provides steps to verify, through My Citrix, the product upgrade you are entitled to as a benefit of Subscription Advantage Program membership.

This document provides instructions on where to locate and download product software.

This document provides instructions on how to retrieve a My Citrix user ID and password through the Forgot Your Password option on the My Citrix login page.

How to merge MyCitrix accounts held by your organization in the case of duplication, a recent merger or acquisition, office closure or any other reason.

Get more answers to the most common technical support issues.

A helpful list of educational resources on Citrix product licensing including getting started with licensing, types of licenses, understanding license files and business continuity planning.

Find and browse for additional videos on Citrix licensing as well as products, solutions, programs, services and more.

This tutorial describes the benefits of the new My Citrix Manage Licenses tool.

This tutorial provides a description of the login process and the overview page of the new My Citrix Manage Licenses tool.

This tutorial presents the allocate licenses process for the new My Citrix Manage Licenses tool.

This tutorial describes the process of reallocating licenses in the new My Citrix Manage Licenses tool.

This tutorial describes the process for redownloading licenses, and downloading recently renewed licenses, in the new My Citrix Manage Licenses tool.

This tutorial describes the process of returning licenses using the new My Citrix Manage Licenses tool.

Provides troubleshooting tips for issues that you may encounter using the License Server.

Provides details about version upgrades, family edition upgrades and renaming your licensing components and servers.

Provides details about Citrix license files. It explains how you can control different aspects of your licensing operations and environment by customizing two files: the options file and the license file.